Remote Tribe, Inc. and its affiliates (“RemoteTribe”) are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information gathered online and offline. It covers the types of information we collect, how we use it, who we share it with, and how you can opt-out or modify your information.

This Privacy Policy is incorporated into Remote Tribe’s Terms of Use. By using our Website and products, you acknowledge that you have reviewed, understood, and accepted both the Terms of Use and this Privacy Policy.

If you have questions about our Privacy Policy, please contact us at [email protected]. By providing your personal information to Remote Tribe, you agree to be bound by our Terms of Use and consent to our collection, use, and disclosure of your personal information as described in this policy.

2. Information We Collect

2.1. Personally Identifiable Information:

We collect various types of personally identifiable information directly from you or from third-party sources. The specific types of information and our privacy practices depend on your relationship with Remote Tribe and applicable law.

2.2. Types of Personal Information:

Remote Tribe collects personal information from current, prospective, and former customers, visitors, and guests through various channels, including:

Information provided directly to us: When you use the Services, contact us directly, or engage in certain activities, such as registering for an account with Autonomous, placing an order on our website, or signing up to receive emails about our latest products and services, we may ask you to provide some or all of the following types of information: your name, email address, mailing address, phone number, payment information, such as a credit card number, billing address, and/or other related information required to complete the purchase (such payment information, “Financial Information”).

Communications: We (or third parties acting on our behalf) may contact you to participate in research, surveys or beta testing or to provide reviews and testimonials. If you decide to participate, you may be asked to provide certain information, which may include personal information. All information collected from your participation in our research, surveys, reviews or testimonial process or beta testing is provided by you voluntarily. We may use such information to improve our products and/or Services, and in any manner consistent with this Privacy Policy

Survey and Reviews: We may collect personal information from you such as your email address, phone number or mailing address when you choose to request information about our Services, visit our retail stores, register to receive communications over email or text messaging, participate in promotions, or loyalty programs, or otherwise communicate with us. Where allowed by applicable law, we may also record and store customer support calls for training and quality purposes.

Sweepstakes and Contests: If we run a sweepstake or contest, we may ask you to provide contact information (e.g., a phone number or an email address) or other personal information. Your contact information may be used to reach you about the sweepstakes or contest, and, to the extent permitted by law, for other promotional, marketing and business purposes. In compliance with the laws of your jurisdiction, as a participant, you may have the opportunity to opt-out of any communications that are not related to awarding prizes.

Public Posts: We may offer publicly accessible blogs, social media pages, product review pages, or similar forums. Please be aware that when you disclose information about yourself on any public area of the Services or on any public sites operated by third parties, such content will be considered “public” and will not be subject to the privacy protections provided in this Privacy Policy.

Information from Third Parties: We may receive information about you from other sources, including through third-party services and organizations, to supplement information provided by you. This supplemental information allows us to enhance our ability to provide you with information about our business, products and Services.

Automated Data: We may collect certain information automatically through our Services and/or other methods of technical analysis, such as your IP address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services (such as preferences).

3. How We Use Your Information

By providing personally identifiable information to us, you enable us to perform various business functions and services, including:

3.1. Provide Products, Services, or Information Requested:

We may use your information to fulfill requests for products, services, or information, such as:

  • Responding to inquiries and comments
  • Providing access to certain features of our Services
  • Offering personalized product recommendations
  • Communicating about logistics, including deliveries and shipping
  • Conducting internal research and development
  • Addressing customer support requests
  • Allowing you to register for online profiles or events

3.2. Facilitate Payment Processing

When you make purchases from Remote Tribe, we process payments via third-party processors. These processors may collect certain financial information from you to process payments on our behalf. Our treatment of any financial information we process is subject to this Privacy Policy.

3.3. Administrative Purposes:

We may use personal information for various administrative purposes, including:

  • Measuring interest in our products and Services
  • Developing new products and Services
  • Ensuring quality control
  • Sending verification and informational messages
  • Processing payments
  • Preventing potentially prohibited or illegal activities
  • Maintaining and administering our Services
  • Enforcing our Terms of Service

3.4. Marketing:

Remote Tribe may use personal information for marketing purposes, including:

  • Sending communications about offers, products, and services
  • Notifying you about items of interest
  • Other purposes disclosed when you provide personal information
  • With your consent for other marketing activities

You may opt-out of marketing communications at any time, as described in Section 6.

 We may use personal information to improve existing products and services or develop new ones. This may include conducting surveys and using responses for research and reporting purposes.

3.5. Research and Development:

 We may use personal information to improve existing products and services or develop new ones. This may include conducting surveys and using responses for research and reporting purposes.

3.6. Anonymous and Aggregated Information:

Remote Tribe may create anonymized and aggregated information for various functions, including research, analysis, and any other legally permissible purposes.

3.7. Shared Content:

 We may offer referral services or features that allow you to share content with others.

4. Cookies, Pixels, and Similar Technologies

We and our partners may use various technologies to automatically collect information through our Services. These technologies fall into several categories:

  • Operational: Necessary for the functioning of our Services
  • Performance-Related: To assess and improve the performance of our Services
  • Functionality-Related: To offer enhanced functionality when using our Services
  • Advertising-Related: To deliver relevant ads and content

You may opt-out of these technologies as described in Section 6.

5. How We Share Your Information

 We share information collected through the Services with:

  • Vendors and Service Providers
  • Business Partners
  • Marketing Partners
  • Professional Advisors
  • Law Enforcement and Legal Disclosure
  • In the event of a merger, sale, or other asset transfer

6. Managing Your personal information / Opt-out

We want to communicate with you only if you want to hear from us. You have the right to object to and opt out of certain uses and disclosures of your personal information. Where you have consented to Remote Tribe’s processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting [email protected]. Please note that even if you opt-out, we may still collect and use non-personal information regarding your activities on our Service and/or information from the advertisements on third-party websites for non-interest-based advertising purposes, such as, to determine the effectiveness of the advertisements.

  • Email. You can unsubscribe from email, text and phone communications at any time. If you would like to opt out of receiving marketing via email, click the unsubscribe link on the footer of marketing emails. We will process your request within a reasonable time after receipt, by applicable laws. Remote Tribe will continue to send you non-promotional, service emails concerning your account, such as emails relating to available upgrades, billing and payment information, outstanding balance on your account, and other emails relating to your account and/or your use of the Site.
  • Direct Mail. If you would like to opt out of receiving communication via postal mail, contact [email protected].
  • Account. You may review, update, or modify your account information at any time by logging into your Remote Tribe account. You may also deactivate or delete your Remote Tribe account by emailing [email protected]
  • “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not override these settings or options. However, to access certain content, features, services, products, or benefits of the Services, you may be required to provide us with certain information, including some types of personally identifying information. If you do not wish to provide such information through the Service or if you opt to utilize the aforementioned privacy features of your computer system or web browser, you may be unable to obtain certain content, features, services, products, or benefits of the Site.
  • Cookies and Similar Technologies. You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs may not be effective on mobile interfaces. However, on many mobile devices, application users may opt-out of certain mobile advertisements via their device settings. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, www.youronlinechoices.eu/ or www.youradchoices.ca/, www.aboutads.info/choices/. You can also choose not to be included in Google Analytics https://tools.google.com/dlpage/gaoptout. Please note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your computer browser, that opt-out will not be effective on your mobile device. You must separately opt out on each device. Advertisements on third-party websites that contain the AdChoices link, and that link to this Privacy Policy, may have been directed to you based on anonymous non-personal information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes.

Rights of Access, Rectification, Erasure, and Restriction. Where permitted by applicable law, you may inquire as to whether Remote Tribe is processing personal information about you, request access to personal information, and ask that we correct, amend or delete your personal information where it is inaccurate or has been processed in violation of your rights under data privacy laws that apply in the country where you live. Where otherwise permitted by applicable law, you may send an email to [email protected] or use any of the methods set out in this Privacy Policy to request access to, receive, seek rectification, or request erasure of personal information held about you by Remote Tribe. Please include your full name, the email address associated with your account and a detailed description of your data request. Such requests will be processed in accordance with local laws. Although Remote Tribe will use good faith efforts to provide Individuals with access to their personal information, there may be circumstances in which Remote Tribe is unable to provide access, including but not limited to where the information contains legal privilege, which would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy, in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Remote Tribe will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.

7. Security & Retention

The security of your personally identifiable information is important to us and Remote Tribe is committed to handling such information carefully. We maintain physical, electronic and procedural safeguards to guard your personally identifiable information. We use secure socket layer technology to protect the security of your payment information and we encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.

We retain personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defences, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. When we are no longer required to retain your personal information as described above, we will destroy, erase, or de-identify it by our data retention policies and applicable law. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

8. Children’s Privacy

Our Services are not directed to children under the age of 13. In addition, you are not permitted to use our Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction. We do not knowingly collect personal information from children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at [email protected]. If we learn that we have collected the personal information of a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries) we will take steps to delete such information from our files as soon as possible and terminate the child’s account unless we receive verifiable parental consent.

9. California Residents

California law requires us to disclose certain information related to our privacy practices, as set forth below.

9.1. What personal information we collect

The information below identifies the categories of personal information we have collected over the preceding 12-month period, as well as examples in each category. For more information about the personal information we collect, please see Section 2.

  • Category: Examples of personal information in this Category
  • Identifiers: Name, email address, billing address, shipping address, phone number
  • Commercial information: Purchase history
  • Geolocation data: Internet protocol (IP) address, billing address, shipping address
  • Internet or other electronic network activity information: IP address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services such as preferences
  • Financial, medical, or health information (if any)
  • Payment information, such as credit card number
  • Audio, electronic, visual, thermal, olfactory, or similar information (if any)
  • Recordings of customer support calls (if any)
  • Inferences drawn from any of the above information categories: Inferences about the type of products you prefer; demographic and psychographic inferences
  • The sources of the personal information we collect above include personal information that you directly provide to us (through the Services), personal information we receive from third party partners (for example, certain marketing, research or survey partners), and personal information that we generate internally. Please see Section 2 for additional details.

9.2. How we use personal information

Please see Section 3 of the Privacy Policy.

9.3. What personal information we share

Please see Section 5 of the Privacy Policy for information on the personal information we share with third parties. In the last 12 months, we have disclosed all of the categories of personal information described in Section 2 for business purposes. For example, we may share your IP address with service providers that provide crash monitoring and site optimization services to us. California residents have the right to opt out of our disclosures of personal information that we have disclosed to third parties for valuable consideration. What is covered as a “sale” under California law is not yet clear, but we currently do not “sell” your information as we understand it.

9.4. Your rights

As a resident of California, you have certain rights, such as:

Right to access personal information. You may be entitled to receive the specific pieces of your personal information we have collected in the 12 months preceding your request.

Right to data portability. You may be entitled to receive a copy of your electronic personal information in a readily usable format.

Right to know. You may be entitled to receive information regarding the categories of personal information we collected, the sources from which we collected personal information, the purposes for which we collected and shared personal information, the categories of personal information that we sold and the categories of third parties to whom the personal information was sold, and the categories of personal information that we disclosed for a business purpose in the 12 months preceding your request.

Right to deletion. You may be entitled to request that we delete the personal information that we have collected from you. We will use commercially reasonable efforts to honor your request, in compliance with applicable laws. Please note, however, that we may need to keep such information, such as for our legitimate business purposes or as required to comply with applicable law.

Right to opt-out of certain sharing with third parties. You may be entitled to direct us to stop disclosing your personal information to third parties for monetary or other valuable consideration. What is covered as a “sale” under California law is not yet clear, but we currently do not “sell” your information as we understand it.

You may freely exercise these rights without fear of being denied goods or services. Please note that California law requires us to verify the requests we receive from you when you exercise certain of the rights listed above. We (or third parties we engage to assist us) may ask you to provide certain information to us in order for us to verify the request.

In addition to these rights, pursuant to California’s “Shine the Light” law, California residents who share personal information with us have the right to request and obtain from us once per year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you would like to exercise this right, please use the contact information listed in this section to contact us.

10. Additional Topics

10.1. International Data Transfers:

 You agree that all personal information collected via or by Remote Tribe may be transferred, processed and stored anywhere in the world, including but not limited to, the United States, the European Union, on the cloud, on our servers, on the servers of our affiliates or on the servers of our service providers. By providing information to Remote Tribe, you explicitly consent to the storage of your personal information in these locations.

10.2. Third-Party Sites and Services

he Service may contain links to other websites and other websites may reference or link to the Remote Tribe website or other Services. These other domains and websites are not controlled by us, and Remote Tribe does not endorse or make any representations about third party websites or social media platforms. We encourage you to read the privacy policies of each and every website and application with which you interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. We do not control the use of cookies or the collection of information by these third parties, nor how they manage such information. It is solely your obligation to review and understand the privacy practices and policies of these third parties.

11. Updating this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

For questions or concerns about privacy, please contact us at [email protected].