As a company that is undergoing significant growth, Simpplr is seeking to hire an experienced Senior Enterprise CSM. As a Senior Customer Success Manager, you will partner with customers to drive their strategic initiatives and serve as their trusted advisor by providing necessary support and resources to customers through the customer lifecycle after their intranet has been successfully launched. You will promote Simpplr functionality, best practices, tools, and playbooks to help customers achieve their objectives in effective and creative ways. You will proactively work with customers to ensure their experience with our technology and services is always a 10+. You are a confident, trusted advisor with senior level executives and can navigate through an organization. You will actively contribute to improvements across the CSM practice to help keep it best-in-class. You thrive in a fast paced and changing environment.
Our job titles may span more than one career level. The starting base pay for this role is between $120k – $150k. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity and benefits.
Simpplr is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
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