The Onboarding Consultant engages customers immediately following the license sale and provides guidance, insights and enablement to help them quickly and successfully deploy their use case and meet their business objectives. The Onboarding Consultant executes against the Onboarding processes and covers the fundamentals for getting started using the platform. This role provides the customer with best practices, industry and standard third party product integration guidance to help customers build, launch and run their deployment of our web and pre-connected applications.
The Onboarding Consultant is typically the customers’ first experience with the product and company. Passion for customers, professional maturity, technical fluency, excellent verbal and written communication, strong presentation skills, and ability to handle a high volume of projects at different stages while enabling customers to adopt change is critical in this role.
This position is an individual contributor role reporting to the Manager, Onboarding.
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