Remote • Full-Time
ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 18 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility.
We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.
We are searching for a dynamic Manager, Customer Success SMB to join and help lead our incredible Customer Success team. You are someone who has customer service in your DNA and a passion for leading a team to be true champions for our customers. Working alongside the Director of Customer Success, you’ll maintain a cohesive team that works efficiently together to ensure our SMB customers have a successful onboarding journey while collaborating with Sales, Marketing, and Product departments to achieve our goals.
Most importantly, you’re someone who shares in our passion to improve the lives of students through communication.
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