Instructure is a global EdTech leader, serving millions of teachers and students around the world. Openness is core to who we are. That’s why we partner with over 900 education technology companies in the largest partner community for any Learner Management System.
Instructure also offers a portfolio of products and services designed specifically for other EdTech providers. These unique solutions empower our partners to more quickly build and scale products.
Parchment, recently acquired by Instructure, helps lifelong learners around the world make the most of their academic achievements, turning them into opportunities. We have an important mission and as such, we actively seek employees who are passionate about education, and technology, and doing their very best every day!
We are now looking for an experienced bilingual Customer Support Engineer to join our Canadian team to support our rollout of the Canadian National Network to new Higher Education partners as they onboard to our SaaS platform as well as support our existing international partners.
You’ll be a key cross-functional player within the Parchment Support team; a collaborative mentality and positive attitude are essential.
We pride ourselves on a great company culture and positive working environment where you will get an opportunity to become part of a highly knowledgeable, collaborative, and experienced team. You will learn valuable new skills and help transform the way legitimate academic qualifications are issued and verified around the world.
This is a remote working position based in the Eastern Time Zones of Canada. We offer a competitive salary and benefits package for the right individual.
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