Salary depends on location and experience level, happy to provide range up front
About the company
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
We’re accepting applications from UTC-8 to UTC+2. Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy)
About the job
A Migrations Engineer on our team plays a vital role in helping our customers transition their forums and data smoothly to the Discourse platform. This position requires a blend of technical expertise (focused on development), project management skills, and excellent communication abilities.
Some days, you might be writing a custom migration script for an enterprise customer, handling complex data structures, and ensuring data integrity. On other days, you may be troubleshooting issues that arise during migrations, collaborating with customers to address their feedback, or enhancing our internal tools and documentation to improve the migration process.
At Discourse, we are primarily a hosting company, and the majority of your work will focus on migrations, supporting our customers throughout their transition to our platform, and assisting with customer-specific implementations.
Your responsibilities will include:
- Scoping and planning migration projects.
- Writing and running import scripts using our robust migration framework.
- Setting up migration environments in our Linux servers using Docker and different DB systems.
- Supporting customers via our public forums and our support inboxes.
- Reproducing bugs for our developers to fix.
- Handling day-to-day tasks managing customer sites on our infrastructure (e.g. instantiating sites, restoring backups, etc.).
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