Mercury is building a banking* stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 100,000 startups and small businesses from all around the world. We’re looking for an Onboarding Manager to join our team as our company continues to scale for the next 100k customers and beyond.
Our lively and quickly growing Onboarding team is responsible for getting customer accounts open. These companies will range from the latest tech startup cracking cheap space travel to a Peruvian farm growing sustainable coffee, so you’ll be exposed to a pretty wide range of characters and ideas. This makes our Onboarding team a crucial function to both the success and growth of Mercury but also in protecting Mercury from bad actors.
As a people manager on the Onboarding team, your role will consist of managing a team of specialists, including their day to day success and overall growth. You’ll also help the team scale by creating efficient processes, bringing forward creative product solutions and overseeing the execution of projects that help us achieve our goals.You’ll play a key role ensuring that the team is supported to tackle the day to day and in empowering the team to adapt quickly in a changing environment.
*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust®; Members FDIC.
As a member of the CX team you will act as a champion for our most critical asset, our customers....
Apply For This JobAt Attentive, we’re revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage...
Apply For This JobNeon is a distributed team building open-source cloud-native Postgres. We’re a well-funded startup with deep knowledge of Postgres internals and...
Apply For This JobWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process...
Apply For This JobAs a member of the CSM team, you will act as a champion for our largest and most critical customers....
Apply For This JobSplunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security...
Apply For This Job