Our customer-facing support engineer role at WordPress VIP requires a mix of troubleshooting and debugging experience. Past development experience is a plus. As a pioneering remote company, we rely on clear, continuous communication to keep colleagues and stakeholders informed — so outstanding communication skills are a must.
You’ll work directly with both customer and agency developers, sometimes side by side with our Customer Success engineers, on some of the highest-profile and highest-traffic WordPress sites in the world. We are looking for people with compassion, writing skills, accountability, and WordPress knowledge.
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