We are looking for a strong, customer-centric, and highly resourceful Product Manager to rapidly build and iterate solutions that help users to adopt Harness’ best-in-class developer products. You will be responsible for transforming Harness’ implementation offerings into a productized foundation for all Harness implementations, formalizing the onboarding experience for all Harness customers. This role will sit within the Implementation Engineering team. Shape the future of product delivery and adoption while crafting solutions that enhance and optimize customer experiences.
Solution Factory is automation that establishes factory processes in customer accounts to implement the Harness platform and RBAC, following best practices. This enables quick adoption of key features from Harness modules, supports scaling to provide templates to hundreds of developers, and includes the necessary guardrails for enterprise-wide implementation. This role will report to the leader of Implementation Engineering.
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