We are looking for a Lead Research Advisor to join our growing Customer Experience and Research Team. You will directly manage and work closely with a team of Research Advisors and other Lead Research Advisors to design, recruit, and field research projects for Dscout’s clients. Our clients conduct research on a wide range of topics varying across: technology, retail, healthcare, and AI, just to name a few.
You will have a chance to make a real difference for Dscout’s customers and build your career in the worlds of research and customer success. You are an incredible communicator and a genuine, creative problem-solver. You are the client’s partner in learning a new digital tool to execute powerful research and make the most out of their Dscout subscription. You collaborate with clients to help to identify Dscout methodologies that best meet their needs. Internally, you are our client’s champion in driving larger improvements to the platform and overall user experience.
In addition to your work with clients, you serve as a leader within Dscout. You are a thoughtful and supportive people manager. You enjoy coaching, mentoring and helping your direct reports do their best work every day. The Lead Research Advisor position is among the most central to Dscout’s operations, that means you’ll work with people from across the company on a regular basis, especially our product, engineering and sales teams. If this sounds like you, apply today!
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