Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it’s never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
The Viator research team are looking for an experienced and motivated Senior UX researcher to lead high-impact research projects that drive key business metrics and product strategy. In this highly collaborative role, you will utilise qualitative and quantitative research methodologies to scope and deliver research that answers challenging business questions. You will be passionate about understanding our customers and translating their behaviour into actionable insight to inform design and product decisions. As a senior team member you will be a strong advocate for the user and will play a key role in collaborating with stakeholders to shape product roadmaps that align with data, customer insights, and business goals.
The right candidate will have 6+ years of applied qualitative and quantitative research experience in a professional setting; will be passionate about research and travel, comfortable in a fast moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners.
If you’re passionate about UX research and like seeing your efforts translated into real world impact, we want you on our team.
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