Givebutter is looking for a Phone Support Specialist with a positive attitude, attention to detail, and the ability to anticipate the needs of our users. As a member of our Customer Support team, you will have the opportunity to support the fundraising efforts of a large and diverse group of NPOs, ranging from small nonprofits to large educational institutions to Fortune 500 companies. The primary responsibility of this role will be responding to inquiries from current users via phone. You will need to be comfortable speaking with users, guiding them through their questions, and providing clear, friendly, and helpful support over the phone. If you enjoy problem-solving on the spot, building relationships with callers, and making an impact with every call, this role is for you. If the thought of waking up every day and getting to “help people help people” excites you, we look forward to hearing from you.
This is a direct-hire, permanent position. You will be an employee of Givebutter via an EoR called Deel.
Tentative Start date: 4/21/25
Pay rate: PHP 550/hour
Paid training schedule: Monday – Friday 9 PM – 6AM PH time for 3 months (40 hours)
Permanent schedule: Monday – Friday 9 PM – 6AM PH time (40 hours)
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