As a Care Navigator, you’ll be doing the important, meaningful work of managing crises, providing in-the-moment telephone support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and facilities. This position does not involve providing in-person services or therapy but instead focuses on supporting clients in connecting to care, exclusively by phone and email.
This role may be for you if you are an excellent written and verbal communicator, an ace at time management, skilled with crisis management, and passionate about connecting individuals to excellent care. It’s important that you’re comfortable adopting new technology platforms and have a growth mindset. We’re all here for the same goal: to improve access to the highest quality mental health care for our clients–when they need it most.
You must be able to work the following shift: Sunday – Thursday 12 am – 8:30 am PST or Tuesday – Saturday 12 am – 8:30 am PST.
As a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers. These...
Apply For This JobThinkific’s Support Team is fueled by empathy and a genuine commitment to the customer experience. Every support interaction accelerates each...
Apply For This JobHi, I’m Shannon, a Customer Success Team Manager at Customer.io. We’re looking for Associate Customer Success Managers to join our growing...
Apply For This JobOur Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship...
Apply For This JobAs an Educational Support Representative, you’ll leverage your educational background to guide prospective students and families toward personalized learning solutions....
Apply For This JobThe Senior Onboarding Consultant engages customers immediately following the license sale and provides guidance, insights and enablement to help them...
Apply For This Job