About Us:
At Loop Support, we specialize in connecting businesses with exceptional customer care specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!
Responsibilities:
- Manage incoming calls, engage leads, and convert them into customers.
- Handle sales tasks by understanding customer needs and recommending suitable solutions.
- Follow up with leads via phone, text, and email to sustain engagement.
- Provide clear and accurate information about products and services to help customers make informed choices.
- Accurately document interactions and follow-ups in the CRM.
- Show empathy and understanding in all customer interactions to enhance customer satisfaction.
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