We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help successful companies solve for scale and connect them with a wider world of talent.
Our vision is to show the world a better way to outsource by developing the best people, implementing cutting-edge technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.
As a Ninja, you are guaranteed a culture dedicated to our core values: We Value Our People First, We Stay Humble, We Improve Daily, We Embrace Compassionate Candor, We Live Joyfully.
The Customer Service Representative is responsible for handling incoming customer inquiries via phone, email, or chat and resolving customer issues in a timely and professional manner.
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