Are you an experienced Customer Success Manager in the Technology Sector? Are you seeking a career-expanding opportunity to apply your steadfast customer focus, solid sense of ownership, and passion for customer outcomes? Are you confident in commanding collaboration at all levels internally and externally to drive continuous customer value?
If so, then this opportunity is the one you have been waiting for. At Splunk, we are changing the way that data and information are used to drive business decisions as we bring data to everything.
Driving our most strategic and complex customer engagements to high-value outcomes for the customer.
Maintaining a deep understanding of our customers’ value drivers, priorities, decision-making ecosystem, influence, and control points that steer the relationship toward successful outcomes.
Aligning our Splunk-internal ecosystem to objective outcomes; both by proactively anticipating customer needs as well as reactively rallying the required resources whenever any risk to a successful customer outcome is indicated
Building deep customer relationships and champions across key customer personas including senior leadership and Splunk product owners
Expertly guiding our customer ecosystem at every level along an engagement path that optimizes for outcomes and mitigates risk in the implementation and adoption path.
Source ⇲
