As a Lead Product Designer within our Guest Experience team, your mission is to deliver best-in-class digital shopping experiences for our guests by leveraging and developing frameworks for UX sprints (i.e., discovery, co-creation, future-visioning) and delivering both functional proof of concepts and in-market launches in partnership with product, engineering, and other cross-functional peers and leaders. In this role, you will focus on deeply understanding the human need, changes in consumer trend and behavior, business opportunity, and Target’s brand potential to develop actionable, multi-horizon strategies for a small portfolio of new experiences. You will bring meaningful guest journeys and experiences to life by thinking holistically, pragmatically, and through the lens of innovation while setting a high bar for craft and quality.
You understand guest needs, omni-channel retail, and the role that UX plays in driving engagement, loyalty, delight, and trust while delivering business results. You are proactive, curious, ask questions, and are driven to connect the dots. You will use human-centered design thinking, service design, and tried-and-true design craft principles to understand and prioritize guest needs, co-develop near and long-term design strategies, and deliver a best-in-class guest experience for Target. You are an excellent story-teller, skilled at explaining design recommendations to non-design stakeholders, and are comfortable utilizing data and insights to advocate for the human need, while interfacing with multiple levels of executive leadership including Directors, Senior Directors, and VPs when needed.
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