Process Automation Specialist Full Time

At LaunchBrightly, we are on a mission to automate a process that continually captures and enhances screenshots of all your SaaS product features. The continuous integration and continuous deployment (CI/CD) pipeline and process that engineers adopted over the last decade, is what we ultimately want to build for customer support teams. TLDR; LaunchBrightly = CircleCI for customer support. And we are currently looking to bring onboard a strong Process Automation Specialist. 

Everyone at LaunchBrightly is a creator, an owner, or perhaps better, a celebration of the crazy ones. The misfits. The rebels. Most big companies are afraid of entrusting the future of the company and their software to a few makers, and as they defend against that, they end up with three layers of managers and a product designed by a committee. We want the opposite. We need the opposite as we enter virgin territory trying to build that CI/CD pipeline and process for the support organization. As our customer pushes a new feature to production, we automatically update all product images within the help center. This is a thrilling adventure

Our work is remote, not distant. We believe that being a remote-first organization allows us to build an exceptional team composed of makers and sellers with diverse backgrounds and skill sets from around the globe. Our default work culture is asynchronous and emphasizes written communication to prioritize maker time, focus and company productivity. Our goal is not to eliminate face-to-face interaction, but we should default to a setting where written documentation is so strong that a meeting on most project subject matters would seem odd.  

Founded in 2022, and backed by prominent venture firms including IA Ventures, Tuesday Capital, and B Capital Group, this is a unique opportunity to join this band of misfits on the ground floor. As an early teammate you will be working intimately with the founding team, who has done 0 to 1 five times over while seeing four of them come to an exit.

The Process Automation Specialist will become an integral member of an intimate 7-person team consisting of:

• Maker #6 (Process Automation Specialist, You!)

  
  

• Maker #5 (Michel, Frontend Engineer / Implementation Specialist)

• Maker #4 (Lucas, Frontend Engineer)

  
  

• Maker #3 (Jose, Fullstack Engineer)

• Maker #2 (Hyder, Backend Engineer)

  
  

• Maker #1 (Dennis, Founder)

• Seller #1 (Josh, Co-founder)

  
  

• Helper #1 (Vibeke)