Senior Product Designer
Reports to: Director of Product Management Location: Remote in the continental US, Alaska, or Hawaii Hours: Full-time Compensation: $140,000 to $170,000 + Equity + Benefits + 401(k) Match
About ReflexAI
ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams.
About this role
As a Senior Product Designer at ReflexAI, you’ll have a pivotal role in defining the user experience across our products and services. You will develop designs for ReflexAI’s tools by incorporating external research, customer input, and the most up-to-date design paradigms. Collaborating closely with cross-functional teams, you’ll champion user-centricity throughout the product lifecycle, spanning user interface, interaction design, and research. If you’re excited about building design leadership within a dynamic startup that’s transforming critical industries like crisis response, healthcare, and more, this is your chance to make a significant impact.
What you’ll do
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Own the end-to-end user experience journey, driving research, concept development, design, launch, and continuous iteration
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Conduct research, analyze market trends, and stay informed about the competitive landscape to make data-driven design decisions
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Develop key UX assets (personas, wireframes, prototypes, usability testing plans) that guide feature development and refinement
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Contribute to maintaining a growing design library, to ensure consistency and scalability across products
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Collaborate with product management, engineering, and customer success to ensure design choices align with both business and user needs
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Champion user-centricity across the organization, establishing UX best practices with leadership
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Prioritize strategically, carefully considering the costs and benefits of design decisions to maximize impact
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Collect and analyze feedback from users, stakeholders, and team members to shape design requirements, features, and experiences
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Other tasks, duties, or special projects as assigned
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Throughout everything you do, deliver solutions that are aligned with our values of Security, Customer impact, Long-term mindset, Innovation, and Inclusion
Requirements for a great fit
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You bring your experience (typically 5+ years) in product design, with a solid track record, particularly in designing B2B products
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You have strong project management skills, with the ability to manage multiple projects, set priorities, and meet deadlines
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You are data-oriented and biased towards action, using insights to drive design decisions
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You have excellent communication and collaboration skills, with the ability to effectively articulate design concepts and decisions to stakeholders at all levels
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You’re always open to new perspectives, ready to adapt your designs based on new information and committed to lifelong learning
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You possess a deep sense of empathy, enabling you to understand and prioritize user needs and emotions in your design solutions
Benefits
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Generous retirement, equity, healthcare, and PTO policies
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Flexibility to work remotely from anywhere in the United States
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ReflexAI is an equal opportunity employer. We are committed to equal employment opportunity regardless of race/ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, military status, neurodiversity, or any other federal, state or local protected class in the United States
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