Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
As a Senior Security Engineer, you will be responsible for fostering and maintaining a good security posture on our infrastructure, application and processes to help other teams deliver customer value on top of Voice. Security testing best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.
Quality, excellence, and agility drive our delivery processes and you will help us level these up. Using modern tools (Rails, TS, Terraform, …) on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce,…).
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Key Responsibilities:
- Embed security early in the software development lifecycle by collaborating closely with engineering teams to integrate secure coding practices, automated security testing, and threat modeling.
- Develop and implement security guardrails, ensuring developers and infrastructure teams can self-serve secure frameworks and best practices.
- In charge of security reviews for new features, services, and infrastructure changes, proactively identifying and mitigating risks before deployment.
- Design and implement AI-driven security solutions, leveraging machine learning for anomaly detection, threat intelligence, and automated response.
- Develop automation to streamline vulnerability management, compliance reporting, and security operations.
- Build and maintain security-as-code templates, playbooks, and CI/CD-integrated security controls, enabling developers to securely deploy software without friction.
- Provide internal tooling and training that empowers teams to manage security risks without needing constant security team intervention.
- Advocate for a DevSecOps culture by mentoring teams and driving security awareness across the engineering organization.
- Harden Aircall’s SaaS infrastructure by designing scalable, cloud-native security solutions (AWS, Kubernetes, Terraform, etc.).
- Strengthen API security and application security by enforcing best practices for authentication, authorization, and secure data handling.
- Monitor and improve security observability, ensuring visibility across all environments through logs, alerts, and automated threat detection.
- Own and improve incident detection and response capabilities, ensuring rapid containment and resolution of security threats.
