As a successful Customer Success Engineer on the SMB Team, you’re solely responsible for post-sales implementation success and long term adoption of a shared book of business. Youʼll help organizations understand best practices around construction technology and solutions, and the many business benefits they can provide. Youʼll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. In this role, youʼll leverage your consultative-mindset and knowledge of the construction industry and Procoreʼs software platforms to provide clients with important recommendations on how to maximize the value of their Procore technology, and what other products they can benefit from. Youʼll partner closely cross-functionally with Sales, PS, Support, Product and Marketing. Successful candidates are passionate about construction and technology.
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
Tagged as: Client Service, Customer Help, Customer Service, Support Specialist
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