Salary dependent on location and experience level – can be provided up front with some information
Full-time Software Engineer – Customer Solutions
Discourse is a global company with a product that is 100% open source. Our team is 100 people and growing. We’re transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and AI spaces.
We are looking for candidates within the Americas. Timezones encompassing UTC -5 > UTC -8.
Applicants in other timezones will not be considered (even if they are willing to adjust their working hours, we don’t think it’s healthy)
About the job
Software Engineers at Discourse are generalists. Some days you may be working on a complex JavaScript feature implemented in Ember.js. Other days you may be working on our Ruby on Rails API server. Some days you may be contributing patches to frameworks or working on one of the many gems and libraries Discourse maintains.
The majority of the work you will do will be open source.
Discourse is primarily a hosting company: some of your focus will be around improving our hosting infrastructure, resolving issues for customers, or assisting with customer-specific implementations and migrations.
Applicants will have a 10-40 hour paid trial project (over 2-10 weeks) prior to joining the team. The trial project usually involves adding a feature to Discourse or a Discourse plugin.
Your responsibilities will include:
- Communicate daily with clients and work with them to agree on work priorities
- Implement and document client features
- Discuss and decide with internal Discourse teams whether features are appropriate in core, or in client plugins
- Maintain client-specific features against latest core versions
- Highlight new critical core features to high-profile clients
- Schedule and deploy patches and upgrades
Source ⇲
