Newspack, part of Automattic’s portfolio of products, aims to help small and medium-sized news organizations publish great stories, develop a loyal audience, and find a path to financial sustainability at a time when local journalism faces immense challenges.
We do that by deploying an open-source publishing solution tailored to the needs of digital news publishers, using industry best practices.
In nearly five years, Newspack has launched more than 250 publications, with dozens more slated to join in months. These range from venerable publications like the Chicago Reader to ambitious digital startups like VTDigger and MLK50. In the process, we’ve created a vibrant community of more than 1,500 publishers, editors, and producers whose goal is to see journalism thrive in their local communities.
Newspack is now growing the commercial team and is looking for an experienced Technical Account Manager who is excited by our mission and the opportunities we have in the publishing world.
As an Onboarding Specialist (Level 1), you’ll be the first point of contact for new Uscreen customers, guiding them through their initial...
Apply For This JobWe are looking for an enthusiastic Customer Support Specialist III to join our team. Reporting into the support organization, you’ll...
Apply For This JobCurative is looking for a Customer Service Representative who is passionate about helping the company as we work to reinvent...
Apply For This JobAs a Technical Support Tier II – Integration, your role is to troubleshoot Tier 2 issues affecting our customers. These...
Apply For This JobAs a Clinical Care Navigator, you’ll be doing the important, meaningful work of managing crises, providing in-the-moment phone support to...
Apply For This JobAs a member of the CX team you will act as a champion for our most critical asset, our customers....
Apply For This Job